The ABC’s of Loss Time Management

ABC’s of Loss Time Management

Many of us can boast quietly to have had the good fortune of not having our residence flooded, damaged by fire, or hit by a storm. The few who have gone through such misfortune can probably agree it was nothing like what they expected. In the world of property restoration and insurance claims, satisfaction with the results to settle a property claim often depend on (Speed) response time, (Communication) updating and follow up, and (Quality) Read More

Protecting Yourself from Storm Chasers

Protecting Yourself from Storm Chasers

A recent storm has come through your neighborhood bringing high winds, heavy rains and possibly even hail. As you and your neighbors walk your street assessing downed trees, water damage and defaced property, there are three types of folks you will see visiting your community; utility workers, restoration & construction experts, and Storm Chasers. When you occur damage to your home the first thoughts that likely come to mind are, “who is going Read More

What to Ask Your Insurance Agent

What to Ask Your Insurance Agent

You may view insurance as a necessary evil; it seems like you pay a lot for insurance, and never have to need it. In order to ensure you are getting the best value for your dollar, here are some questions you may want to ask when thinking about purchasing a homeowners policy. Your home is likely your largest investment, and making sure you have the right coverage is important. If, for whatever reason, you have a claim and need to cash in on Read More

Inventorying Contents During a Loss

Contents Inventory During a Loss

After a dreadful fire or water damage destroys your house and/or contents, a detailed inventory of all your damaged items will need to be performed. If you don't, you may not be reimbursed for your valuables. Insurance companies are usually great at responding with urgency and professionalism, and they will do many things to help you financially after a loss. One thing you may find cumbersome after dealing with all the stress and headache, is Read More

Dehumidification & Drying First Steps

Dehumidification & Drying First Steps

The mission of restoration is to return property to its original condition, prior to suffering a loss, at a cost significantly below replacement. This is never more important than in a situation where water has entered the home in some way. Be it a pipe burst, flood, storm damage or firefighter efforts, time is imperative to a water situation to save and restore as much as possible. The first step is to remove water that is standing in the Read More

Water Restoration Survival Guide

Water Restoration, Water Damage Cleanup

No one every expects it could happen to them. The Johnson family is going on holiday, and leaving in a rush to get to the airport , they check the luggage twice to be sure they have not forgotten any important items. Unfortunately, they forget to prepare the home to prevent major water damage by simply SHUTTING THE WATER OFF TO THE HOUSE! FAST FORWARD 10 DAYS: Johnson family arrives home from the vacation, only to find water running out from Read More

Disaster Preparedness Using Smartphone Apps

Disaster Preparedness Using Smartphone Apps

For some people, the debate on which smartphone ecosystem can rage for days. A lot of people are moving toward Android, and while iOS is still a powerhouse, Windows Phone 8 and Blackberry are becoming more popular. What they cannot dispute, is the necessity for any of these devices during a disaster or emergency. Insurance agencies, safety organizations, and developers have recognized this and developed their own apps to assist their customers Read More

Disaster Preparedness – Ready for a Power Loss?

Disaster Preparedness - Ready for a Power Loss?

One only need look at recent weather events to conclude just how dependent we are on electricity. Hurricane Sandy brought wide spread destruction and loss of power to over a 6 million homes and businesses from NY to Ohio in early November 2012. Question: What happens at times like this?Answer: Hundreds of millions of dollars of property damage escalate when many of us are not prepared to deal with the aftermath of power interruption due to Read More

Disaster Recovery – Nine Priorities for Better Response Preparedness

We only need to look at weather events the past few years, to realize disasters hit home when we least expect them. Most would agree it would be unwise to knowingly live in a home without smoke detectors, or have a plan to evacuate and call 911 in the event of a fire emergency – yet many of us do not have a basic plan to handle a weather disaster either at home or work. How will you communicate and prioritize what needs to happen once a Read More

Trauma Clean Up – Part 1 Violent Death

Trauma clean up, or crime scene clean up, is a topic that nobody wants to have to think about, let alone ever have to deal with personally.  Whether it is a violent murder or suicide, or a case of an unattended death, families are left traumatized, devastated, and with a large to do list. In the midst of the grieving process, families must make funeral arrangements, deal with end of life financial items, as well as communicating the tragedy to Read More